Privacy policy.

Last updated: April 2025

At The Radiant Retreat, your privacy is important to me. This policy explains how I collect, use, and protect your personal information when you use my website, sign up for content, or work with me.

By using this website or sharing your personal data with me, you agree to the terms of this policy.

Who I Am

I’m Sally O’Hara, owner of The Radiant Retreat, based in the United Kingdom. info@sallyoharacoaching.com

What Information I Collect

Depending on how you interact with me, I may collect:

Name and email address
Payment details
Session notes or questionnaires
Website usage data (via cookies and analytics)

How I Use Your Information

I use your data to:

Send newsletters and updates
Deliver free or paid resources
Manage bookings and purchases
Provide support and coaching
Improve the website

I never sell your data or share it for marketing.

Lawful Basis for Processing

Under UK GDPR, I use your data based on:

Your consent
Contractual necessity
Legal obligations
Legitimate interest

Where Your Data Is Stored

I use secure platforms including:

Squarespace (website & email capture)
Stripe or PayPal (payments)
Email tools (e.g. Squarespace Email Campaigns)

Your card details are never stored by me directly.

How Long I Keep Your Data

I retain data:

While you're subscribed or working with me
As needed for legal/tax reasons (up to 7 years)
Or until you ask for it to be removed (where allowed)

Cookies

This website uses cookies to enhance your experience.
You can control cookies via your browser settings.

Your Rights

You can:

Ask what data I hold about you
Request correction or deletion
Withdraw consent at any time
Complain to the ICO if concerned

Email me at info@sallyoharacoaching.com

Links to Other Sites

I’m not responsible for the privacy practices of other sites linked from this one (e.g. Substack, Stripe, Calendly).

Policy Updates

I may update this policy from time to time.
The latest version will always be shown on this page.